Laboratory Management Learning

Gaining & Maintaining Lab Accreditation
What sets a lab apart when it comes to quality? Accurate, consistent results and quick turnaround times are important, but accreditation can also help demonstrate the lab’s commitment to providing the highest quality possible.

Preparing for a Stress-Free QC Audit
Failing an audit can result in potential fines, the need for re-audits, and a damaged reputation. The good news is there are many preventive measures laboratories can take before an inspection to help prepare.

Best Practices and Continuing Education for Lab Personnel
Lab personnel play a critical role in ensuring accurate and efficient testing results. As the demands and complexities of the field continue to increase, it becomes essential to focus on skill development for lab staff.

Managing Laboratory Staff Burnout
Learning how to manage burnout among lab staff not only facilitates keeping quality high, but also retaining personnel that are vital to lab work. Learn about the root causes and effects of burnout and ways to combat it in the lab.

Optimizing Your Supply Chain in a Post-Pandemic World
The COVID-19 pandemic affected life in myriad ways, with supply chain uncertainty being one of the most widespread and lingering. Learn how to navigate supply chain uncertainties post-pandemic.

Navigating Mergers & Acquisitions for Medical Laboratories
Healthcare organizations are increasingly pursuing mergers, acquisitions, and integration to acquire new capabilities and reduce costs. Learn how to manage your lab during a transition.
Inclusive QC Value Assignment Program for Testing

Enhanced support for worldwide peer group
Value assignment testing is critical to support our diverse global testing network. By participating in the VA program, your laboratory or organization can help play a key role in new product development or product modification studies.

Help generate product insert values
By participating in the value assignment program, labs contribute data that is used to develop product insert values. Submitting data in the VA program helps increase visibility of popular instruments in your region.

Added revenue for your lab
Participation in the QC value assignment program can also generate additional revenue for your laboratory or organization. We seek and engage support from high-quality labs, and labs are compensated for these testing services.
Laboratory Management Videos & Webinars

Cost of quality and the medical laboratory in 2020
Lucia M. Berte MA, MT (ASCP) SBB, DLM, CQA (ASQ) CMQ/OE
Learn how to minimize the cost of poor quality in your lab. Understand the principles of quality costs and how to track and calculate your lab expenses.
The impact of poor quality on the bottom line
Lucia M. Berte, MA, MT (ASCP) SBB, DLM, CQA (ASQ) CMQ/OE

Risk Management of Changing Quality Specifications
James H. Nichols, PhD, DABCC, FADLM
Evaluate and assess the quality of laboratory tests and identify the impact of changes to CLIA Proficiency Testing (PT) criteria while considering the risk of changing quality specifications on lab performance.
QC Design and Strategy
We offer three levels of training around QC design and strategy. Whether you’re looking for the basics or a lesson in how to participate in our Unity Interlaboratory Program, these resources can help optimize your knowledge to build a better lab.
Risk Management
We offer three levels of resources around QC risk management. Whether you need to assess instrument reliability or learn more about managing risk, we’ll help your mitigate risk and maintain reliability when it comes to patient test results.
QC Regulation and Accreditation
We offer two levels of resources around lab accreditation and regulation, Beginner and advanced. You’ll find useful a beginner’s guide to ISO 15189 along with a guide to gaining accreditation and a resource on how to manage imprecision.
QC Statistics and Data Management

Severity of Harm Category Designation Survey Results
Knowing an assay's Severity of Harm category is a key component in performing a Risk Assessment to determine acceptable QC practices. For the first time, labs have a starting point for determining the appropriate category. This poster shares responses of 261 surveyed laboratory professionals from 40 countries. Participate in the survey by scanning the QR code in the poster.
Additional Resources





