Welcome to Bio-Rad's Website Privacy Policy. This Privacy Policy outlines the data processing and privacy practices of Bio-Rad Laboratories, Inc. and its subsidiaries ("Bio-Rad").
For information about Bio-Rad’s Cookies and Analytics on the website, please visit our Cookies and Analytics Statement.
If you are a resident of California, please follow the proceeding link for more information regarding the supplemental California Consumer Privacy Act Notice.
For information about Bio-Rad’s data processors, please visit our Data Processors List page.
If and when our Privacy Policy changes in any material or substantive way (such as any new uses of your Personal Data), the revised Privacy Policy will be posted on this Site and the Effective Date will be updated.
- We May Collect Personal Data Using Cookies When You Browse the Site
For more information on these Cookies, please review Bio-Rad’s Cookie Statement.
- We Collect Personal Data When You Complete Online Forms
You may access the vast majority of the information on our Site without having to fill out an online collection form.
There are areas of the Site that require you to register or complete forms so that we can provide you with services or items you request; for instance, online purchasing, eOrdering, online quote requests, event/seminar registrations, and software downloads. Information that you provide on these online forms may include your name, address, phone number, fax number, email address, and your interests in certain Bio-Rad products, product lines, or services. If you avail yourself of the benefits of full registration in countries where we offer e-commerce, you will also need to provide payment information and a valid Bio-Rad account number. We do not collect any sensitive data such as health-related information. Our collection of Personal Data when you complete any online registration or other Personal Data collection form at this Site is subject to this Policy.
The processing of data is required for the conclusion of the contract or pre-contractual measures or the processing of data is required by law.
The processing of your personal data that is not required for the conclusion of the contract is based on our legitimate interest. Our legitimate interest in processing your data is the facilitation of uncomplicated contact with us.
The provision of personal data is voluntary. If you do not provide your personal data to Bio-Rad we will not be able to provide you with the products, materials and services you request or the additional services listed above.
- We Collect Personal Data When You contact us
The data you enter or transmit will be stored for the purpose of individual communication with you. This requires you to provide a valid e-mail address and your name. This is used to assign the request and subsequently answer it. The provision of further data is optional.
The processing of data is required for the conclusion of the contract or pre-contractual measures or the processing of data is required by law.
The processing of your personal data that is not required for the conclusion of the contract is based on our legitimate interest. Our legitimate interest in processing your data is the facilitation of uncomplicated contact with us.
The provision of personal data is voluntary. If you do not provide your personal data to Bio-Rad we will not be able to respond to your request or contact you.
Recipients of the data may be processors who support us with the technical implementation (e.g. IT services).
- How We Use Personal Data You Provide
The Personal Data you provide through online collection forms may be used by Bio-Rad to provide you with the products, materials, and services you request, as well as:
- To improve, maintain, and protect our Site and to ensure that the content is relevant to your needs and preferences;
- To enable you to view the local list prices (available for selected countries) and post your comments on our bulletin boards;
- To respond to any other inquiries or requests that you might make;
- To notify you about updates to our Site;
- To conduct market, customer, and general business analysis for Bio-Rad's internal use; and
- To improve and/or develop our products, materials, and services.
- To contact individuals for marketing purposes and for lead generation.
The Personal Data, if any, collected through cookies and similar technologies may be used by Bio-Rad as set forth in Section 1 of this Policy. If you do not provide your personal data to Bio-Rad we will not be able to provide you with the products, materials and services you request or the additional services listed above.
- Categories of Recipients to Which Your Personal Data May Be Transmitted
Your Personal Data is held in confidence and never provided to any organization outside of the Bio-Rad group except as noted in this Policy.
We may provide Personal Data to third parties in connection with fulfilling or processing your specific requests. For example, if you purchase products online using a credit card, we will contact that credit card company or its third-party service provider to process the order, and we will use a third-party shipping company to ship your order or other requested items such as our print catalog or literature. To enhance security, your credit card number is encrypted as it is transmitted over the Internet.
We do not provide Personal Data that you supply to us to third parties for their own marketing purposes. We may provide Personal Data on a reasonable need-to-know basis to third parties bound by nondisclosure obligations. These third parties may be assisting us with the maintenance, protection, or operation of our Site and may work in connection with website, market, or business analysis conducted on our behalf for our use only. We may also provide Personal Data to third parties, who are bound by nondisclosure obligations, assisting us with marketing functions and data management. Any changes in these categories of recipients will be made only after the notification process set forth in the beginning of this Policy.
We may share Personal Data with law enforcement or other entities as required or permitted by law or to assist a lawful investigation. Personal Data may also be disclosed to third parties, who are bound by nondisclosure obligations, in connection with a Bio-Rad merger, acquisition, or sale.
We may monitor internally, or using third-party tools, how a user accesses or navigates the Site by tracking IP addresses or other "click stream data". In order to improve this Site and our service to you, we currently use Adobe Analytics, Google Analytics, and other similar products to track Site usage. These products enable us to evaluate Site traffic and navigation data so that we can, for instance, see which pages of our Site are visited frequently, and which are not. You can find Adobe Analytics and Google Analytics Privacy Policies here:
https://www.adobe.com/privacy/policy.html
https://www.policies.google.com/privacy
We may also use or provide nonidentifiable data to third parties in order to perform market or business analysis, on our behalf and for our internal use. This ultimately helps us to improve our services to you.
If you choose to register at our Site, you must provide your consent to the terms of this Policy, and therefore, to Bio-Rad's disclosure of your Personal Data to the third parties, for the purposes described in this Policy. Bio-Rad uses and discloses information only in connection with legitimate business purposes.
- Transfer to Recipients Outside of Your Home Country
Some of our subsidiaries, affiliates, agents, or recipients outlined above are located or operate outside of your home country, and therefore, we may need to transfer your Personal Data outside of your home country for the purposes described in this Policy. The data protection laws in these countries may not provide an equivalent level of protection to those in your home country, but the recipients will abide by this Policy, as well as any other applicable laws. Personal Data will be transferred using Standard Contractual Clauses. In addition, all recipients of your Personal Data will adhere to an adequate level of security as required by the laws of your home country. If you choose to register at our Site, you must provide your consent to the terms of this Policy, including this paragraph.
- Personal Data Storage
The Personal Data you provide to us is retained for the term reasonably necessary to process your requests as described herein; however, we may need to retain archival copies of Personal Data as required by applicable laws. In such cases, your Personal Data will be stored in a readable format only, so that no further processing activities may be conducted.
- Bulletin Boards
Bio-Rad encourages you to share your comments and questions with us and other users at our bulletin boards; however, any material, information, or other communication that you post to a bulletin board as a "comment" will be considered nonconfidential and non-proprietary. Please do not post on any bulletin board any personally identifiable information or any other information that you wish to keep confidential.
- We May Contact You
Email
If you choose to register at our Site or fill out a Bio-Rad form, you may be presented with data processing notifications in accordance with your region's requirements. In certain countries, we will request your explicit consent to receive emails from Bio-Rad. If you receive marketing emails from us, each time we send you an email, you will be provided with the option to opt out of receiving future emails. Alternatively, to change your status on our email list, you can change the option in your online profile section, contact your local office or submit an email through Feedback & Suggestions, located on the Contact Us page.Direct Mail
If you choose to register at our Site or fill out a Bio-Rad form, we may send you periodic mailings, notably catalogs and other materials informing you of new products, services, events, and other information related to Bio-Rad. If you do not wish to receive such mailings from us, or if you wish to change your status on our mailing list, please contact your local office or submit an email through Feedback & Suggestions, located on the Contact Us page. - Your Rights
You may have some or all of the following rights depending on your country of residence, including the right to access, the right to rectification, the right to erasure, the right to restriction of processing, the right to object and the right to data portability.
You may withdraw your consent to the processing of personal data at any time. Please note that the withdrawal is only effective for the future. Processing that took place before the withdrawal is not affected.
In addition, you may have the right to lodge a complaint with a competent data protection supervisory authority.
You can exercise your rights by contacting the office in your country or by sending an e-mail using the “Feedback & Suggestions” function. You can also access your data once you have logged in. To do this, go to the “Profile” page and change your personal data as required. If you are unable to view or change your personal data, please contact the office in your country or send an e-mail using the “Feedback & suggestions” function on the “Contact us” page.
- Security
We maintain physical, technical, and organizational safeguards to protect your Personal Data from unauthorized or inappropriate access. Further, we always use industry-standard encryption technologies when transferring and receiving Personal Data exchanged with our Site. Our servers hosting your Personal Data are located in California, USA.
- Children
This Site is not intended for persons under 18 years of age. However, we do offer certain classroom and teacher materials through our educational programs; teachers and their students may use this Site and the materials that we provide through our educational programs at their own discretion. We do not knowingly solicit or collect personal information from or about children or minors, and we do not knowingly market our products or services to children or minors.
Effective February 28th, 2025