Our Commitment to
Support and Security
BRiCare Services and Product Cybersecurity Program
-
Support and Security
Rounding out our tools to control and manage your immunohematology testing systems, are BRiCare Remote Service and Support and Bio-Rad’s Product Cybersecurity Program.
Beyond our connected instruments and reagents, and quality control program, we provide services that help you maintain the integrity of your instruments and stay on top of the latest cybersecurity threats.
Contact a Specialist
BRiCare: Remote Service and Support
BRiCare is a cloud application that securely connects Bio-Rad instruments to fast and efficient remote Bio-Rad support.
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When Connected to Bio-Rad Instruments, BRiCare offers remote:
- System management
- IH-application updates (for IH-Com and Bio-Rad’s instruments)
- Cybersecurity monitoring, training, and technical support
Through continuous monitoring and remote sessions of the instrument’s computer, the BRiCare cloud server monitors, collects, and saves instrument information such as instrument logs, assay information, etc.
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Bio-Rad’s technical teams can access the information to faster and more efficiently identify issues detected by BRiCare or a customer in order to improve instrument uptime.
HIPAA, GDPR, CLSI, Standards Met for Remote Internet Access
BRiCare meets remote internet access standards including HIPAA guidelines for encrypted internet access, GDPR directives regarding cookies and tracking technologies, and CLSI standards.
Cybersecurity: Bio-Rad’s Product Cybersecurity Program
Bio-Rad is committed to working with hospitals and laboratories to protect your systems and mitigate potential security risks to patients and operators.
-
Digital threats, including viruses, malware, and malicious code can be a threat to the integrity of patient results, treatment, and privacy. As online attacks grow, it becomes more important than ever for Bio-Rad to proactively defend your systems. Bio-Rad’s approach to cybersecurity utilizes the latest thinking in diagnostic system defenses to create a digital barricade against online threats.
Bio-Rad utilizes an interconnected approach to maximize the protection of your diagnostic systems.
-
System Firewalls
Does your system monitor all incoming and outgoing traffic?
-
Microsoft AppLocker
Is your system protected against malicious software?
-
BlackBerry Protect
How do you protect your system against sophisticated cybersecurity attacks?
-
BRiCare Cybesecurity
Is your system monitored to detect abnormal behavior?
-
Security Updates
Are you sure system security patches do not impact functionality or performance?
Our Commitment to
Support and Security
BRiCare Services and Product Cybersecurity Program
-
Support and Security
Rounding out our tools to control and manage your transfusion medicine testing systems, are BRiCare Remote Service and Support and Bio-Rad’s Cybersecurity Program.
Beyond our connected instruments and reagents, and quality control program, we provide services that help you maintain the integrity of your instruments and stay on top of the latest cybersecurity threats.
Contact a Specialist
-
BRiCare: Remote Service and Support
BRiCare is a cloud application that securely connects Bio-Rad instruments to fast and efficient remote Bio-Rad support.
-
When Connected to Bio-Rad Instruments, BRiCare offers remote:
- System management
- Application updates for IH-Com and IH instruments
- Cybersecurity monitoring, training, and technical support
Through continuous monitoring and approved remote sessions of the instrument's computer, BRiCare accesses and collects instrument information such as instrument and assay logs.
-
Bio-Rad's technical support teams use the information to provide solutions quicker to maintain instrument uptime.
HIPAA, GDPR, CLSI, Standards Met for Remote Internet Access
BRiCare meets remote internet access standards including HIPAA guidelines for encrypted internet access, GDPR directives regarding cookies and tracking technologies, and CLSI standards.
-
Cybersecurity: Bio-Rad’s Product Cybersecurity Program
Bio-Rad is committed to working with hospitals and laboratories to protect your systems and mitigate potential security risks to patients and operators.
-
Digital threats, including viruses, malware, and malicious code can be a threat to the integrity of patient results, treatment, and privacy. As online attacks grow, it becomes more important than ever for Bio-Rad to proactively defend your systems. Bio-Rad’s approach to cybersecurity utilizes the latest intelligence in diagnostic system defenses to create a digital barricade against online threats.
Bio-Rad utilizes an interconnected approach to maximize the protection of your diagnostic systems.
-
System Firewalls
Does your system monitor all incoming and outgoing traffic?
-
Microsoft AppLocker
Is your system protected against malicious software?
-
BlackBerry Protect
How do you protect your system against sophisticated cybersecurity attacks?
-
BRiCare Cybesecurity
Is your system monitored to detect abnormal behavior?
-
Security Updates
Are you sure system security patches do not impact functionality or performance?