Instrument Services
Maximize your productivity from our suite of services.
- Service Contract Plans
- Preventative Maintenance
- Installation Qualification (IQ)
- Operational Qualification (OQ)
- Preventative Maintenance Operation Qualification (PMOQ)
- Thermal Validation
- Step-Tablet Certification
- One-Time Repair Service
- Instrument Relocation
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Loyalty Rewards
Service Contract Discount | CFX & ChemiDoc Go Points | ChemiDoc & ChemiDoc MP Points | Bio-Plex Points |
|---|---|---|---|
20% off | 6,000–7,999 | 7,500-8,499 | 10,000–14,999 |
35% off | 8,000–9,999 | 8,500-10,999 | 15,000–19,999 |
40% off | 10,000–11,999 | 11,000-14,999 | 20,000–29,999 |
Free | 12,000+ | 15,000+ | 20,000+ |
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Technical Support
Bio-Rad's experienced team of technical support engineers is available to answer your product questions and solve technical problems. Upon receiving your call, our engineers work with you to identify the root cause of the problem. If a technical problem cannot be corrected through phone support, Bio‑Rad service engineers are available to travel to your location.
Select a location to contact Technical Support & Service (product complaints) in your area.
https://www.bio-rad.com/en-us/contact-us
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Contact Us
If you require technical support or to schedule service for your instrument, please contact Technical Support. The information collected here is solely to request a quote for a one-time service, a service contract, or add-on services.
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