Technical Support FAQ

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Technical Support FAQ


Question:

I am having a problem with one of the Biotechnology Explorer kits, e.g., the pGLO bacterial transformation kit, the protein purification GFP kit, the DNA restriction analysis kit, the restriction digest and analysis kit, the DNA fingerprinting kit, the Se


Answer:

We will help you solve this problem. Either contact your local Bio-Rad customer service office or take advantage of Consult Bio-Rad, our online technical support service. You will receive an initial response to your question ("case") within one business day. Either log in or register for this service by clicking on the appropriate link. Then click on "Create Case" to describe your problem in detail.
 
Please be sure to include the control numbers of the kit components.


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Technical Support: 1-800-4-BIORAD (1-800-424-6723)

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