Bio-Rad Customer Services

Bio-Rad Customer Services

Bio-Rad offers a variety of services to help make your product research and purchasing activities simple and efficient. In addition to award-winning field and phone support, our online self-service options are continually expanding to help you get the most out of your use of our products and make it as convenient as possible to work with Bio-Rad.


The Bio-Rad Literature Library

Search the Library by topic, bulletin number, or keyword. If you know the type of document you are looking for, you can restrict your search to specific subcategories using the check boxes below.

  • Articles and Whitepapers
  • Product Inserts
  • Product Information Sheets
  • SDS
  • Application Notes
  • Other
  • Manuals and Quick Guides
  • Brochures and Specifications
  • Scientific Posters
  • Protocols
  • Catalogs
  • FAQ
  • Newsletters and Magazines

Purchasing and Service Programs

Our portfolio of service and purchasing programs was developed to help maximize your time and efficiency. We offer a wide range of business-to-business (B2B) services to help you streamline your procurement activities. Whether you are investing in eProcurement to reduce your transaction costs, speed up your sourcing process, or better monitor your spending, we have an eCommerce solution to help you achieve your objectives. Other programs include onsite stocking services, seminars and workshops, and field-based service and repairs.
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Expert Care Service

Expert Care Service
Our team of dedicated professionals provide the best in service plans to suit all your needs. Focus on your research while we take care of everything else.
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Tutorials Tutorials

Tutorials on the products that interest you most. The tutorials are presented in English unless noted otherwise.
Quantitative PCR (qPCR)
Mini-PROTEAN™ Tetra Cell
Image Lab™ Software with Gel Doc™ EZ System

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Webinars Webinars

Here you can learn about new technologies and techniques to extend your research and help you make the most of Bio-Rad products.
Introduction to ProteOn XPR36
From Plants to Sequence
CHT™ Ceramic Hydroxyapatite

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Get Help

Call us at 00 800 00 BIORAD (00 800 00 24 67 23) or +49 89 3188 4393

Service and Support

Technical Support: 00 800 00 BIORAD (00 800 00 24 67 23) or +49 89 3188 4393

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